Terms of Use and Privacy

Last update: 26 January 2024

1.- Owner and Data Controller

The owner and entity responsible for processing this website is SEGURMALLORCA AIMAR S.L. (hereinafter the “Service”), with its registered address at C/ Cecilio Metelo, number 7 bajos, CP 07003, Palma, Balearic Islands.

Email: info@somosfinance.es

Spanish Tax ID no.: B67906354

SEGURMALLORCA AIMAR S.L. is registered in the Mercantile Registry of Menorca, Volume 196, folio 97, entry 1, and Sheet IM-7575.

The use of the website confers you user status, implying your acceptance the following terms and conditions: These Terms of Use and Privacy and our Cookies Policy.

1.2.- Acceptance

Acceptance of the Terms of Use and Privacy of the Service is a pre-requisite for the use of our website.

These Terms of Use and Privacy govern the collection, processing and use of your personal and non-personal data as a user of the Service, effective from the date shown in the header. Additionally, they specify the conditions for using the website and its functions.

To process your personal data, the Service adheres to current local and European legislation, along with its implementing regulations.

2.- Description and Use of the Service

The Service provides banking advisory and intermediation services, personal financial planning, wealth-financial planning, protection advice, insurance and mortgage management.

3.- External Links

The website may contain links to other websites.

However, we do not exercise any control over these sites or their content, as they are subject to their own terms and conditions. We disclaim any association or responsibility for them, and we do not guarantee their technical availability, quality, reliability, accuracy or veracity.

4.- Intellectual and Industrial Property

The content and information provided by the Service (including trademarks, logos, data, text, image or computer code), as well as the hardware or software elements used to provide such content and information, are either the property of the Service or have the necessary authorizations for its use.

In accordance with national and European legislation on intellectual property, any modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service and its content are prohibited.

For any other use of the content of the Service you need our consent or, as the case may be, the consent of the content authors, obtained in advance and in writing,

5.- User Content

You can contribute to the Service by sending us messages through our email address or via the contact forms available on the website (hereinafter referred to as “Content”).

We may use your Content in various ways, including displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting it, distributing it, or other actions in accordance with the license indicated in the previous paragraph.

While the Content remains yours, the Service, through that granted license, may: a) use, reproduce, modify, adapt, translate, distribute, and publish the Content; create derivative works from it; display and showcase it worldwide, through any known means, and for any legitimate purpose; and b) use the name you submit in connection with that Content.

However, the Servicereserves the right not to publish content or information that is false or contrary to the rights of third parties.

6.- Age

Concerning use of the website, you affirm that you are of legal age and possess the necessary legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

In addition, you declare you have obtained the consent and/or legal authorization of third parties, especially in the case of minors, whose data and photographs you share through the website.

You affirm that all information you provide to access the Service, before and during its use, it is true, complete and accurate.

7.- Data Protection

7.1.- Information Collected

The personal and non-personal data collected will vary according to your use of the website and its features.

The personal and non-personal data collected is gathered through three channels:

1) Automatically collected data, 2) Data voluntarily provided to us by you and 3) Data provided by third parties.

7.1.1.- Automatically Collected Data

This information will consist of:

  • The collected through cookies or similar mechanisms stored on your device, always with your consent. For more information, refer to our Cookies Policy.
  • The IP address which the connection is made, the type of device used and its characteristics, the operating system version, the browser type, language, date, country, time of the request, referring URL or the mobile network used, among others.
  • Information about the use of the site and potential errors detected during its use, such as pages not found or erroneous views.
  • In addition, the Service uses Google Analytics, an analytical service provided by Google LLC with registered office in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, cookies are used to collect information, including the user’s IP address, which will be transmitted, processed and stored by Google under the terms set out on the website www.google.com. This may include the possible transmission of such information to third parties for legal requirement or when such third parties process the information on behalf of Google.

In any case, you have the option to disable Google Analytics cookies here.

7.1.2.- Data Provided Voluntarily

This information will consist of:

  • Personal and non-personal data collected, which may include messages sent through the contact channels established by the Service, such as your name, email, phone number and comment.
  • The personal information required to arrange a call with our team, such as your name and phone number.
  • The personal information required to utilise the mortgage calculator, such as your name, email, phone number and additional information.

7.1.3.- Data Provided by Third Parties

This information will consist of:

  • Data provided by social networks or similar services.

7.2 Rights

We inform you that the completion of the forms is voluntary. However, if you do not fill in the required fields (marked with as required or with an asterisk), your access to some features of the site will be restricted.

The personal data you provide us will be included and processed in the files owned by the Service, to deal with your requests.

You can exercise the rights of access, rectification, deletion, limitation of its treatment, opposition and portability of your personal data at any time by email to: info@somosfinance.es or to the postal address: C/ Cecilio Metelo, number 7 bajos, postal code 07003, Palma, Balearic Islands.

In both cases you must identify yourself with your name and surname, and perhaps with a copy of your ID or national identification if necessary.

If you have granted consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In addition, if you consider that there is a problem with the way we handle your data, you can direct your claims to the corresponding data protection authority, i.e. Spanish Data Protection Agency in the case of Spain.

7.3.- Use of Data

The Service will use the collected data to:

  • Administer and update the service (the legal basis being our legitimate interest in maintaining and keeping the service up to date and in good condition).
  • Deal with your requests (the legal basis being our legitimate interest in responding to and resolving our users’ requests).
  • Arrange a call with our team (the legal basis being your consent).
  • Send you our newsletter and promotional offers via email (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).

To unsubscribe, you can do so through our emails received or by contacting us. However, you may not unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

  • Manage the calculation of your mortgage payments (the legal basis being your consent).
  • Provide the Service if it is finally contracted (the legal basis being the contract).
  • Perform the corresponding billing if the Service is finally contracted (the legal basis being the contract).
  • Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist law enforcement agencies in the framework of their eventual investigations (the legal basis being our legitimate interest in ensuring and maintaining the safety of the Service and its users).

Likewise, the Service may use the personal and non-personal information of Users in the form of aggregated and anonymous data to disseminate them to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. None of this will enable those third parties to identify you personally.

The Service does not use automated individual decisions.

7.3.1.- In Emails and Contact Forms

The website employs TLS encryption, allowing the user to securely transmit their personal data through standard contact forms.

The personal data collected will undergo automated processing and be included in the corresponding files of the activity register, of which the Service is the owner.

In this regard:

  • Your IP address will be sent to us, used to check the message’s origin for appropriate recommendations (e.g. presenting information in the correct language) and to detect possible irregularities (e.g. cyber-attack attempts on the Service), as well as data related to your ISP.
  • Alternatively, you can provide us with your data via email.

7.3.2.- In Social Networks

We maintain accounts on some major online social networks, and the Service is responsible for processing data published on these (for example, photos uploaded by the Service showing individuals’ faces).

This data will be processed according to the social network’s procedures for corporate profiles. Therefore, unless legally prohibited, we may inform our followers through any means permitted by the social network about activities or offers, as well as provide personalized customer service.

Under no circumstances do we extract data from social networks without promptly and expressly obtaining the user’s consent.

When exercising your rights on social networks requires modifying your profile due to the platform’s nature, we will assist and advise you to the best of our ability.

7.4 Retention of Your Data

The following is an indication of how long the data processed by the parties are retained:

  • The disaggregated or anonymised data will be retained indefinitely.
  • The data relating to the staff members will be kept for the minimum time necessary, and may be retained up to:
    • 5 years, according to art. 1964 of the Civil Code (personal actions without a specified deadline).
    • 6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).
  • The User Data uploaded by the Service to social network pages and accounts will be retained from the time the User gives their consent until they withdraw it.

8.- Service Providers and Others

Certain third parties manage part of the Service.

The Service requires them to comply with this Privacy Policy and they must also have their own. However, the Service will not be responsible for their compliance.

Under specific circumstances, the Service may share, use, preserve or disclose personal information with third parties in a non-aggregated manner:

  • To provide the Service:
    To service providers who perform functions on our behalf, such as web hosting, statistical monitoring or web development. These service providers may collect and have access to information that is necessary for them to perform their functions, but they are not permitted to share or use the information for any other purpose.
  • To cooperate with competent authorities:
    To competent authorities if we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the strictly required information.

9. Responsibility

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the contents; b) lack of availability of the website or; c) the transmission of malware in the content, despite having taken all reasonable technological precautions to prevent it.

10.- Modifications

The Service reserves the right to make unannounced changes it deems appropriate on its website, with the ability to alter, delete or add both the contents and services provided through it and the way in which they are presented.

Moreover, these terms and conditions may change at any time. The amendments shall enter into force from the time of publication.

11. Cookies

Consult our Cookies Policy to understand the use we make of them.

12. Security Measures

The Service takes all necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected. It does so with regard to unauthorised access and accidental alteration, loss or destruction.

In no event can the Service guarantee the absolute security of the information collected, therefore, collaboration is requested and the use of common sense about the information shared at all times.

You understand and acknowledge that, even after it is deleted, personal and non-personal data may remain visible in the cache or if other users have copied or stored it.

13. Contact

If you have any questions about these terms of use and privacy, please contact us at:

E-mail: info@somosfinance.es

Address C/ Cecilio Metelo, number 7 bajos, postal code 07003, Palma, Balearic Islands.